Diebold Nixdorf, a global leader in transforming the way people bank and shop, has officially announced the launch of a Branch Automation Solutions portfolio which, on its part, is designed to help financial institutions (FIs) improve efficiency in their physical channels, as well as deliver a seamless, omnichannel consumer experience.
According to certain reports, this comprehensive offering arrives on the scene bearing an ability to provide managed services using the company’s proven software portfolio on a cloud-native and scalable platform for the ATM and branch ecosystem.
More on the same would reveal how these Branch Automation Solutions are capable of addressing the need for increased automation to operate branch networks and manage costs of the entire cash ecosystem at the combined ATM, new teller cash recyclers (TCRs), and branch level.
Markedly enough, Diebold’s Branch Automation Solutions feature, at launch, four critical operational domains that will maximize the power of DN Series® and Vynamic® Software. All the available solutions are also fully integrated with increasing levels of functionality so to pave the way for them to be layered together for a full ATM and branch service.
Such a mechanism, like you can guess, makes it possible for financial institutions to choose what they need today and easily scale as their needs evolve.
Talk about the given four domains on a slightly deeper level, we begin from the one concerned with availability and security. This translates to how you can set the industry benchmark for uptime and next-generation security, across ATM and teller cash recycling fleets, to elevate the user experience and trust in this new level of service offering.
Next up, we have the prospect of integrated cash management where you can manage cash more effectively through optimized cassette configuration, accurate forecasting, and improved cash-handling services across self-service and/or teller cash recycling fleets, thus delivering measurable cost savings.
Another pillar worth a mention here relates to ATM management and branch automation, a domain which helps you migrate up to 80% of traditional teller transactions to ATMs through core integration.
It further enables more account access, offers assistance on demand (e.g., video/chat), simplifies operations, increases staff productivity, improves overall performance by transferring ATM and branch management to a single partner, and replaces multiple technologies with a proven, unified and integrated solution.
Rounding up highlights would be a component revolving around end-to-end transaction processing. Here, you can basically come expecting an agile and modern cloud-native transaction processing platform, which integrates the self-service and branch channel into the wider consumer channel ecosystem.
This empowers financial institutions to move beyond the limitations of traditional siloed IT systems and card-only-based transactions, connecting physical and digital banking for a more rewarding experience.
Founded in 1859, Diebold Nixdorf’s rise up the ranks stems from automating, digitalizing, and transforming the ways in which people bank and shop. The company’s excellence in what it does can be understood once you consider it is trusted by majority of the world’s top 100 financial institutions and top 25 global retailers.
Not just that, the company also has a presence in more than 100 countries with approximately 21,000 employees worldwide.
“As the partner of choice for hardware, software and services, we are committed to delivering solutions that are easy to service throughout the product lifecycle. Diebold Nixdorf is uniquely positioned with the expertise and capabilities to help financial institutions drive greater efficiency and deliver more customer value by leveraging an integrated self-service and cash ecosystem within the branch. We’re helping future-proof their business with an adaptable, efficient model that works at scale. This new approach seamlessly integrates physical and digital customer journeys to deliver the ultimate banking experience,” said Joe Myers, Executive Vice President, Global Banking at Diebold Nixdorf.
